Privacy Policy

Introduction

Welcome to https://home-care-santa-rosa-texas.primarycareaid.com (hereinafter referred to as “Home Care Santa Rosa Texas,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://home-care-santa-rosa-texas.primarycareaid.com.
Any mobile applications or software we offer.
Online services and products provided by Home Care Santa Rosa Texas.
Interactions through email, telephone, SMS, and other communication channels initiated by us.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform, as they have their own privacy policies governing data collection and usage. We encourage users to review these policies carefully.

Processing Activities

This Privacy Policy guides how we interact with users when:

You sign up and use our applications or services as an authorized user.
You visit any of our websites linked to this Privacy Statement.
You choose to receive communications from us, including newsletters, promotional offers, or service updates via email, phone calls, or text messages.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide personalized services. The categories include:

Account Information: Details required for account creation and management, such as name, username, and password.
Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
Financial Information: Bank account information, investment portfolios (if provided), and financial transaction records.
Purchase Information: Order history, product preferences, and purchase frequency.
Mobile Device Identifiers: Unique device identifiers, operating system, and mobile network data collected from your smartphone or tablet.
Location Data: GPS coordinates and location-based services data to provide location-specific services.
Feedback: Reviews, comments, and survey responses to improve our products and services.
Social Media Information: User profiles, posts, and interactions from social media platforms when you connect them to your Home Care Santa Rosa Texas account.
Product Information: Details about the products you view, purchase, or interact with on our platform.

We obtain this data through direct user input, automated systems, and partnerships with third-party service providers.

Cookies

Cookies are small text files stored on your browser to enhance your browsing experience. We use cookies for:

Strictly Necessary: Ensuring basic functions of our website, such as login sessions.
Preferences: Remembering your preferences and settings for a personalized experience.
Analytics: Tracking aggregated user data for analytics purposes to understand and improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of specific purposes, including providing services, fulfilling transactions, and complying with legal obligations. Once the purpose is achieved or required retention periods expire, we delete or anonymize the data in a secure manner.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of data during transmission and at rest.
Secure third-party processing partners who adhere to strict data protection standards.
Regular security audits and updates to safeguard our systems.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian concerned about your child’s privacy, please contact us using the information provided below.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data, including:

Access to your data and details about its use.
Request rectification or erasure of inaccurate or incomplete data.
Restriction on processing your data under specific circumstances.
Right to portability, allowing you to transfer your data to another controller.
Objection to the processing of your data for certain purposes.
Non-discrimination in our services based on your exercise of data protection rights.
The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please contact our Data Protection Officer at the address provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any queries, requests to unsubscribe from communications, or data-related inquiries, please contact us:

Email: [email protected]
Address: Home Care Santa Rosa Texas, Privacy Team, [Your Address]